Cookie Policy

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies contain information that is transferred to your device's hard drive. They help us recognize your device and store some information about your preferences or past actions on our website.

How We Use Cookies

Bright Shore Limited uses cookies to:

• Remember your cookie consent preferences
• Keep you logged in to your account
• Understand how you use our website
• Improve your user experience
• Provide personalized content and services
• Analyze website traffic and performance

Types of Cookies We Use

1. Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility.

2. Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if visitors receive error messages.

3. Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features.

4. Targeting/Advertising Cookies

These cookies are used to deliver relevant advertisements and track the effectiveness of advertising campaigns.

Third-Party Cookies

We may also use third-party services that set their own cookies. These include:

Analytics Services

• Google Analytics: Web analytics service to understand user behavior
• Hotjar: User experience analytics and feedback

Social Media

• Facebook: Social media integration and advertising
• LinkedIn: Professional network integration
• Twitter: Social media sharing and analytics

Communication Tools

• Intercom: Customer support chat widget
• Mailchimp: Email marketing and newsletter services

Managing Your Cookie Preferences

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner with the following options:

• Accept All: Allows all cookies including analytics and marketing
• Necessary Only: Only allows essential cookies for site functionality
• Customize: Lets you choose which types of cookies to accept

Updating Your Preferences

You can change your cookie preferences at any time by:

• Clicking the "Cookie Preferences" link in our website footer
• Clearing your browser cookies and revisiting our site
• Contacting us directly at [email protected]

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies
• Delete existing cookies
• Set up notifications when cookies are being sent

Please note that disabling cookies may affect the functionality of our website.

Browser-Specific Instructions

Google Chrome

1. Click the three dots menu → Settings
2. Click "Privacy and security"
3. Click "Cookies and other site data"
4. Choose your preferred cookie settings

Mozilla Firefox

1. Click the menu button → Options
2. Select "Privacy & Security"
3. Under "Cookies and Site Data", choose your settings

Safari

1. Click Safari → Preferences
2. Click the "Privacy" tab
3. Choose your cookie and tracking preferences

Microsoft Edge

1. Click the three dots menu → Settings
2. Click "Cookies and site permissions"
3. Click "Cookies and data stored"
4. Adjust your cookie settings

Mobile Device Settings

iOS Safari

1. Go to Settings → Safari
2. Scroll to "Privacy & Security"
3. Adjust "Block All Cookies" setting

Android Chrome

1. Open Chrome → tap three dots → Settings
2. Tap "Site settings"
3. Tap "Cookies"
4. Choose your preferred settings

Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not work properly:

• You may need to log in repeatedly
• Your preferences may not be saved
• Some pages may not display correctly
• Personalized content may not be available
• We cannot provide analytics to improve our service

Data Protection and Privacy

Cookie data is processed in accordance with our Privacy Policy and UK data protection laws. We ensure that:

• Cookie data is stored securely
• Data retention periods are clearly defined
• You have control over your cookie preferences
• Third-party cookies are governed by their respective privacy policies

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

• Cookie technologies we use
• Legal requirements
• Our business practices
• Third-party services we employ

When we make significant changes, we will notify you by updating the "Last updated" date and may provide additional notice through our website or email.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

For technical issues related to cookies, you can also contact our support team at [email protected].